FUN GENERAL INFO

Hi there Fluff Rebels!

Fluff Riot is an art-based lifestyle brand by artist couple Kristy Kitsune & Taylor Hausriot. All of our collectibles are hand-sculpted and cast in small batch resin, then hand-painted to ensure a beautiful and unique figure. Yes, we do plan on offering sofubi (soft vinyl) in the future!

If you are trying to ensure purchase of a Fluff Riot collectible, please feel free to reach out to us directly and we will do our best to help you in your quest.

Check the FAQ for more information!

All of our handmade and hand-finished collectibles come with their own signed & numbered Authenticity Card. If you are purchasing a Fluff Riot collectible from another source and need to know whether the Authenticity Card is real, please feel free to email us photos of it and we'll be able to verify.

Please note, we cannot provide replacements for lost, stolen or damaged Authenticity Cards. However, we will always be able to verify the authenticity of our collectibles. Never hesitate to email us for verification of authenticity.

SHIPPING INFO

We are thrilled to ship worldwide! We are based in Athens, Greece. Shipping within Greece is free and everywhere else in the world is a flat rate fee of just $10 (USD)! Please be aware of any additional customs taxes or VAT required by your country.

You will be provided with a tracking number for your order. Be sure to track your package and make any necessary arrangements for delivery on your end with your local post office. 

PAYMENT METHODS

You can pay via credit card through the Paypal check out method or you can use your Paypal account. If you do not have a credit card or Paypal account, please contact us to arrange an offline payment.

All sales are final. We cannot offer returns, exchanges or refunds at this time.

Can I get a replacement for a lost Authenticity Card?


Unfortunately, we are not able to replace lost, stolen or damaged Authenticity Cards so be sure to take good care of them with your figure! If you are purchasing one of our handmade figures and it has no Authenticity Card, you can email us photos of the figure and we'll be able to verify its Authenticity for you!




Can I paint a blank Fluff Riot figure?


We are currently able to offer a limited number of blank figures for artist collaborations. Please email us to request a collaboration!




Will there be more installments of the Fluff Riot story?


Yes! And it's gonna be awesome! We recommend signing up for our newsletter or following us on Instagram if you'd like to stay in-the-know.




How do I buy a limited edition piece that is sold out?


Unfortunately, we are not able to create more pieces to a limited series so once they sell, that's it! However, we can create commission pieces. Every commission piece is one-of-a-kind and though it won't be exactly like the limited edition piece you wanted, it can at least have some similarities. Due to its one-of-a-kind status however, commission piece pricing starts at 300€ and goes up from there depending on complexity of design.





FAQ

 

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Need to contact us? Please email: hello@fluffriot.com

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